13 Gedragingen om een betrouwbaar leider te worden

Bizz 17/03/2008  13 gedragingen om een betrouwbare leider te worden Warren Buffett nam ooit een dochtermaatschappij van Wal-Mart over na een vergadering van amper twee uur. Omdat de partners elkaar blind vertrouwden, was de transactie al na één maand beklonken, zonder dure advocaten en due diligences. Wat heeft Warren Buffett dat anderen niet hebben? Stephen M. R. Covey bestudeerde succesvolle high trust-mensen in het bedrijfsleven en daarbuiten, en kwam tot de bevinding dat ze dertien gemeenschappelijke gedragingen vertonen. In The speed of trust maakt Covey een onderscheid tussen gedragingen die gebaseerd zijn op karakter (gedraging 1 tot 5) en competentie (6 tot 10). De laatste gedragingen (11 tot 13) zijn een combinatie van beide. Voor Covey is het duidelijk: vertrouwen uitstralen is een kwestie van consequent gedrag. Dat valt te leren.1. Spreek klare taal 2. Toon respect voor iedereen 3. Creëer transparantie 4. Zet fouten meteen recht 5. Wees loyaal 6. Zorg voor resultaten 7. Word beter 8. Ga moeilijkheden niet uit de weg 9. Verduidelijk de verwachtingen 10. Wees verantwoordelijk 11. Luister eerst 12. Kom uw beloftes na 13. Draag het vertrouwen uit Stephen M. R. Covey & Rebecca R. Merrill, ‘The Speed of Trust – The one thing that changes everything’, Simon & Schuster, Inc., 2006

Authenticity

 

You were born perfect.

Perfectly you,

Perfectly prepared for your unique life’s quest.

All you have to do is stay true

To your own authentic self.

Be real.

Be authentically YOU.

Everything else, all your other successes and achievements, stem from this first task.

— Sarah Pond

The Golden Hour

The Golden Hour You become what you think about most of the time. And the most important part of each day is what you think about at the beginning of that day. Start Your Day Right Take 30 minutes each morning to sit quietly and to reflect on your goals. You’ll find when you read the biographies and autobiographies of successful men and women that almost everyone of them began their upward trajectory to success when they begin getting up early in the morning and spending time with themselves. Feed Your Mind With Positive Ideas This is called the Golden Hour. The first hour sets the tone for the day. The things that you do in the first hour prepare your mind and set you up for the entire day. During the first thirty to sixty minutes, take time to think and review your plans for the future. Use Your Quiet Time Effectively Here are four things that you can do during that quiet time in the morning. Number one is to review your plans for accomplishing your goals and change your plans if necessary. Number two is think of better ways to accomplish your goals. As an exercise, assume that the way you’re going about it is totally wrong and imagine going about it totally differently. What would you do different from what you’re doing right now? Number three, reflect on the valuable lessons that you have learned and are learning as you move toward your goals.

Practice Daily Visualization
Number four, calmly visualize your goal as a reality. Close your eyes, relax, smile, and see your goal as though it were already a reality. Rewrite your major goals everyday in the present tense. Rewrite them as though they already existed. Write “I earn X dollars.” “I have a net worth of X.” “I weigh a certain number of pounds.” This exercise of writing and rewriting your goals everyday is one of the most powerful you will ever learn.

Fasten Your Seatbelt
Your life will start to take off at such a speed that you’ll have to put on your seatbelt. Remember, the starting point for achieving financial success is the development of an attitude of unshakable confidence in yourself and in your ability to reach your goals. Everything we’ve talked about is a way of building up and developing your belief system until you finally reach the point where you are absolutely convinced that nothing can stop you from achieving what you set out to achieve.

Everything Counts
No one starts out with this kind of an attitude, but you can develop it using the law of accumulation. Everything counts. No efforts are ever lost. Every extraordinary accomplishment in the result of thousands of ordinary accomplishments that no one recognizes or appreciates. The greatest challenge of all is for you to concentrate your thinking single-mindedly on your goal and by the law of attraction, you will, you must inevitably draw into your life the people, circumstances and opportunities you need to achieve your goals.

Become A Living Magnet
Once you’ve mastered yourself and your thinking, you will become a living magnet for ideas and opportunities to become wealthy. It’s worked for me and for every successful person I know. It will work for you if you’ll begin today, now, this very minute, to think and talk about your dreams and goals as though they were already a reality. When you change your thinking, you will change your life. You will put yourself firmly on the road to financial independence.

Action Exercises
Now, here are two things you can do every single day to keep your mind focused on your financial goals:

First, get up every morning a little bit earlier and plan your day in advance. Take some time to think about your goals and how you can best achieve them. This sets the tone for the whole day.

Second, reflect on the valuable lessons you are learning each day as you work toward your goals. Be prepared to correct your course and adjust your actions. Be absolutely convinced that you are moving rapidly toward your goals, no matter what happens temporarily on the outside. Just hang in there!

Take the focus away from the people, the emotions, the feelings…

Source : E-book Boardroom Beatitudes www.ideasthatcanchangeyourlife.com It is an interesting paradox that the more you try to solve people problems in your organization, the more people problems you have. Emotional issues are fueled by the attention and focus you give to them. The only way to solve people problems in your organization is to focus on significant goals and outcomes, and to focus on the customer ! Getting new people will not solve your problems. Having long drawn out sessions to let people share their emotions will not solve your problems. Having everybody go through courses on sensitivity and communications will not solve your problems. While all of these things may be useful they are not a solution. The only thing that will solve your problems is to serve the customer ! The same applies when giving feedback to your employees. Difficult feedback should always be framed in the context of organizational goals, standards and objectives!

The two qualities of top leaders

By: Brian Tracy There are two essential qualities of leadership. Jack Welch, former CEO of General Electric says that the “Reality Principle” is the most important of all. What this means is the practice of realism in all things. Practice Intellectual Honesty Realism is a form of intellectual honesty. The realist insists upon seeing the world as it really is, not as he wishes it were. This objectivity, this refusal to engage in self-delusion, is a mark of the true leader. Don’t Trust to Luck Those who exhibit the quality of realism do not trust to luck, hope for miracles, pray for exceptions to basic business principles, expect rewards without working or hope that problems will go away by themselves. These all are examples of self-delusion, of living in a fantasyland. See Things As They Are The motivational leader insists on seeing things exactly as they are and encourages others to look at life the same way. As a motivational leader, you get the facts, whatever they are. You deal with people honestly and tell them exactly what you perceive to be the truth. This doesn’t mean that you will always be right, but you will always be expressing the truth in the best way you know how. Take Responsibility The second key quality of motivational leadership is responsibility. This is perhaps the hardest of all to develop. The acceptance of responsibility means that, as Harry Truman said, “The buck stops here.” Win By A Narrow Margin The game of life is very competitive. Sometimes, great success and great failure are separated by a very small distance. In watching the play-offs in basketball, baseball and football, we see that the winner can be decided by a single point, and that single point can rest on a single action, or inaction, on the part of a single team member at a critical part of the game. Get the Winning Edge Life is very much like competitive sports. Very small things that you do, or don’t do, can either give you the edge that leads to victory or take away your edge at the critical moment. This principle is especially true with regard to accepting responsibility for yourself and for everything that happens to you. Refuse to Make Excuses The opposite of accepting responsibility is making excuses, blaming others and becoming upset, angry and resentful toward people for what they have done to you or not done for you. Any one of these three behaviors can trip you up and be enough to cost you the game: If you run into an obstacle or setback and you make excuses rather than accept responsibility, it’s a five-yard penalty. It can cost you a first down. It can cost you a touchdown. It can make the difference between success and failure. If, when you face a problem or setback, and you both make excuses and blame someone else, you get a 10-yard penalty. In a tightly contested game, where the teams are just about even, a 10-yard penalty can cost you the game. If, instead of accepting responsibility when things go wrong, you make excuses, blame someone else and simultaneously become angry and resentful and blow up, you get a 15-yard penalty. This may cost you the championship and your career as well if it continues. Lead Yourself, Be A Role Model Personal leadership and motivational leadership are very much the same. To lead others, you must first lead yourself. To be an example or a role model for others, you must first become an excellent person yourself. Action Exercises Here are two things you can do immediately to put these ideas into action. First, be completely honest and realistic with yourself and every difficult situation in your life. Resolve to face the truth, whatever it is. Don’t wish, hope, pray, ignore or play games with yourself. Second, accept complete responsibility, especially when things go wrong. Refuse to blame others or make excuses. You can tell the strength of your character when you are under pressure. Be calm, controlled and constructive at all times

Hedgehog concept

Jim Collins http://www.jimcollins.com/lab/hedgehog/p2.html Suppose you were able to construct a work life that meets the following three tests. First, you are doing work for which you have a genetic or God-given talent, and perhaps you could become one of the best in the world in applying that talent. (“I feel I was just born to be doing this.”) Second, you are well paid for what you do. (“I get paid to do this? Am I dreaming?”) Third, you are doing work you are passionate about and absolutely love to do, enjoying the actual process for its own sake. (“I look forward to getting up and throwing myself into my daily work, and I really believe in what I’m doing.”)

Miles Davis

Do not fear mistakes,— there are none

Ella Wheeler Wilcox

There is nothing we cannot live down,rise above, and overcome

Robert Collier

Vision gives you the impulse to make the picture your own.

Anthony Robbins, Motivational Speaker

If you do what you’ve allways done, you’ ll get what you’ve allways gotten.