Kirkpatrick model -measure ROI of coaching

http://tryout.questionmark.com/learningcafe/1919374234/Assessments_and_Kirkpatrick_Model.ppt#269,15,Behavior – How to Perform

http://www.southalabama.edu/coe/bset/johnson/660lectures/Kirk1.doc

Provide a compelling reason

“The single most powerful thing you can do to convince your audience of something is to provide a compelling reason why they should do what you suggest (or believe what you say).”

—Tony Jeary

Attitude is Everything

by Jim Rohn

The process of human change begins within us. We all have tremendous potential. We all desire good results from our efforts. Most of us are willing to work hard and to pay the price that success and happiness demand.

Each of us has the ability to put our unique human potential into action and to acquire a desired result. But the one thing that determines the level of our potential, that produces the intensity of our activity, and predicts the quality of the result we receive is our attitude.

Attitude determines how much of the future we are allowed to see. It decides the size of our dreams and influences our determination when we are faced with new challenges. No other person on earth has dominion over our attitude. People can affect our attitude by teaching us poor thinking habits or unintentionally misinforming us or providing us with negative sources of influence, but no one can control our attitude unless we voluntarily surrender that control.

No one else “makes us angry.” We make ourselves angry when we surrender control of our attitude. What someone else may have done is irrelevant. We choose, not they. They merely put our attitude to a test. If we select a volatile attitude by becoming hostile, angry, jealous or suspicious, then we have failed the test. If we condemn ourselves by believing that we are unworthy, then again, we have failed the test.

If we care at all about ourselves, then we must accept full responsibility for our own feelings. We must learn to guard against those feelings that have the capacity to lead our attitude down the wrong path and to strengthen those feelings that can lead us confidently into a better future.

If we want to receive the rewards the future holds in trust for us, then we must exercise the most important choice given to us as members of the human race by maintaining total dominion over our attitude. Our attitude is an asset, a treasure of great value, which must be protected accordingly. Beware of the vandals and thieves among us who would injure our positive attitude or seek to steal it away.

Having the right attitude is one of the basics that success requires. The combination of a sound personal philosophy and a positive attitude about ourselves and the world around us gives us an inner strength and a firm resolve that influences all the other areas of our existence.

– Jim Rohn

 

Stress-Busting Ideas

-By Tom Hopkins

Let’s face it, on a list of high-stress careers, selling has to be up there with tightrope walking. Haven’t you had days when you felt that you actually were on a tightrope? I know I did. To survive, and, more importantly, to maintain a healthy balance in life, we need to be proactive about releasing our daily stress in creative ways. For some people, exercise is the best way to relieve stress. Physical activity is a civil way to release pent-up frustration without risk of causing harm to yourself or others. Another idea is to schedule a brief decompression session each day. Go somewhere calm and peaceful where you can simply relax with no further demands on yourself. Once you’ve taken a few deep breaths and calmed yourself, this is when you’ll renew your dedication to your goals, your uniqueness, your purpose, and your faith in your ability to perform at peak levels. This could take as little as five minutes of your time to have a positive effect. A third idea is to take up a hobby — something that uses different parts of your body or your brain. If you’re a parent of young children, I suggest a hobby that you might be able to share with your children. Or even better, make your children your hobby. Find out about something they’d like to learn, and learn it together. This method serves two purposes: you learn something new, and you create wonderful memories with your child. Insulate yourself from the killing pace of change. Granted, we have to keep up when it comes to business, but do we really need to strive to have the latest and greatest in all aspects of our lives? My answer is no. We don’t have to be trendy in every aspect of our lives to keep up. On the contrary, you’ll find it easier to run at the front of the pack if you keep your life simple, and if you keep in touch with who you are and where you’ve come, rather than what you own. Train yourself to look at time as a precious resource rather than a merciless taskmaster. I am a firm believer in time management — managing to enjoy my life while conducting business, rather than filling in every gap with a meeting or project that will get me further ahead. Hang out with people with whom you have fun. Seek out and make friends with people who accept and affirm your worth as a person. Accept your human nature. You’ll never have the perfect answer to every question. Don’t lead yourself or others to believe you do. Make a habit of searching for challenging new concepts and opinions contrary to your own to help you develop a better understanding of your world and how to live well in it. Develop your own list of things that make you feel good. Keep that list handy and apply at least one item to your life on a daily basis in order to keep the negative effects of stress at bay.

The 10 Commandments of Business

www.youpublish.com/ideas

The 10 Commandments of Business

2007, James Skinner, Mark Victor Hansen, and Roice Krueger

The 10 Commandments of Business bring prosperity to those who live them.

Keeping them will move your business and your career forward.

Breaking them will lead to wasted time and mediocrity.

Read this book at least three times, until the commandments are engraved in your heart and mind.

Then give a copy of this book to everybody on your team. It is after all a short book. It is an easy book. It will change your business.

1. Always hire the best person for the job.

2. Don’t ask for trust; earn it.

3. Make your contracts and agreements unambiguous so that everybody knows what has

been agreed upon.

4. Pass out agendas well in advance of every meeting and come prepared. Think through the

likely questions and know your numbers.

5. Use the most direct form of communication that you can. Phone calls before e-mails. Face to face before phone calls. Never let an issue degenerate into e-mail tag. Pick up the phone. Call a meeting. Resolve the issue and move on.

6. Know the standard business practices in your field. Be a student of business as long as you

work.

7. Don’t waste time on low-probability events.

Have shorter conversations with more people, so that you can take lots of time for the truly

important ones.

8. Choose first-class organizations to work with.

9. Focus. Find what you do best, and do it over and over again.

10. And always do the right thing.

Did you micromanager someone today ?

Performance persistence in entrepreneurship

The Friendship Factor

By Brian Tracy

Ethos, Pathos and Logos

First, slow down when you first meet a person in a business or sales situation. Take some time to build a relationship with him or her before you proceed to business matters.

Second, appeal to the friendship factor that underlies all good business and personal relationships. Ask questions about the person and his or her life and concerns. Listen attentively to the answers. Focus on the relationship first.
http://blogs.briantracy.com/public/blog/197562

14 Conflict Tools

By : Kare Anderson

14 Conflict Tools, Credit Union Executives Society

 

14 Conflict Tools, Credit Union Executives Society.